Important COVID-19 Information
Veterinarians are considered an essential service and can provide continual service to our patients.
Our priority is to ensure the health and safety of our clients, their pets and our staff. Please read the following….
- Booking appointments – will continue at this time but will be more limited in scope. All exams will be done without owners present. We will take your history over the phone, then when your pet arrives at our clinic, we will take them to the back for an exam. The veterinarian will then call you to discuss afterwards.
- We will be restricting our hours as of March 22.. Our hours will now be Monday – Friday: 8am – 5pm, and on weekends 9am – 5pm.
- If you are placing prescription refills or special food orders, we ask that you pay over the phone before coming to pick it up.
- Enhance cleaning procedures – we have instituted enhanced procedures on premise to prevent infection
- We are no longer accepting cash
Temporary Hours of Operation
Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm
Saturday: 9:00am – 5:00pm
Sunday: 9:00am – 5:00pm
Our Services
Helmcken Veterinary Clinic is pleased to offer:
Consultations
Our appointments include a thorough history, detailed examination and discussion of findings and explanation of options available to follow up on any concerns.
Surgical Services
We have a fully-equipped surgical suite. We are proficient in most soft tissue surgeries. If indicated, we work with surgical specialists for complex surgeries and orthopedics.
Nutrition
Your pet needs a healthy and balanced diet to stay in the best shape possible, throughout their lives. Our staff has advanced training in pet nutrition, and will tailor a safe and healthy diet for your furry friend to help them live a long and healthy life. If you think your pet could use some help shedding some weight, give us a call today!
Laboratory Services
Our in-house laboratory services include blood testing, urinalysis, fecal analysis, blood glucose tests, and ear and skin cytology. We can also send blood, urine, or tissue samples to an off-site laboratory for analyses requiring more comprehensive procedures.
Digital Radiography
Our digital radiographs allow us to effectively scan the region of concern quickly. For more complex cases, we can use telemedicine to consult with specialists.
Dentistry
We offer full dental services including ultrasonic cleaning, digital radiographs and extractions if needed. Procedures are carefully done under general anesthesia.
Our Location
We are located across the street from the Victoria General Hospital, in the Eagle Creek Village Plaza, next to Bosley’s Pet Store.