About Us

Our Mission

We believe in providing compassionate care for your littlest family members. Our trained staff are friendly and knowledgeable. We would love to hear from you. For more information or to talk to our staff, please Contact Us.

Get to know our professional and devoted team below.

Tin Kwan, DMV

Dr. Tin Wai Kwan

Dr. Kwan has been practicing veterinary medicine for over 20 years and has spent many years in Victoria and the Western Communities. She is passionate about caring for our littlest family members which includes bunnies and exotics.

Tin believes in giving back and helps outs at Vets for Pets, providing free veterinary care for downtown residents.

She has a cheeky cockatiel named "Cutie", and a rescue dog named "Peanut".


Jolene, Registered Veterinary Technician

Jolene is a graduate of Northern College’s Veterinary Technician Program and brings with her over 15 years of experience in veterinary and emergency practices. Her professional interests include wildlife, anesthesia and volunteering for veterinary charities. Her personal interests include upcycling furniture, textile crafts, camping and hiking. Jolene shares her home with her husband, two children, three chickens (Sophia, Rose and Blanche), and two cats (Swayze and Scarlett).

Lucy, RVT

Lucy, Registered Veterinary Technician

Lucy , retired ballet dancer now Registered Veterinary Technician, graduated with honours from Seneca College in King City, Ontario in 2006. She has been in veterinary small practice for 19 years starting as a receptionist and then a vet assistant prior to becoming an RVT. Lucy lives for her family, 2 kitties Hamish and Patrick and her dog Stanley . All her spare time is spent in her garden growing many varieties of roses and flowers attracting bees and humming birds to share their home .


Brianna, Veterinary Technician Student

Brianna is a Veterinary Technician student about to graduate at the end of 2021. She previously worked in emergency veterinary medicine but loves getting to know the clients and pets in general practice. When not at work you will find Brianna volunteering at the Vancouver Island Ferret Education and Rescue Team, knitting, reading, or roller skating. She has two cats, Audrey Hepburn and Truman Capote.


Lindsay, Office Manager

Lindsay graduated from the Medical Office Assistant program at Camosun College in 2015 and has been a lifelong pet lover. Lindsay rescued Misty the Cornish Rex in February 2016 and they have been best friends ever since. When she isn’t at her desk, she enjoys singing, and watching Netflix with Misty.


Brittany, Veterinary Assistant

Brittany is a veterinary assistant with a background in biology and environmental technology, and has a passion for animals and nature. She has a pit bull mix Baloo and a Madagascar boa snake Stella!